05/30/2024: Get payment reminders with PayPrompt
In today’s fast-paced world, it is all too easy to let important dates slip through the cracks. Whether it’s a birthday, an anniversary, or a loan payment due date, our busy schedules can sometimes get the best of us. But what if you could receive a friendly nudge right when you need it?
That is where our text message payment reminders come in! Designed to make your life easier, our PayPrompt® service sends you a text message well before your loan payment is due. This way, you will always be ahead of your financial responsibilities without the hassle of remembering dates or logging into online accounts.
You should begin receiving a message from number 32576 starting on May 30, 2024. Don’t worry, it’s not spam… it’s us! It should look something like this:
Be sure to reply YES to opt-in and start using this great service!
If you miss the first text and want to sign up later, don’t sweat. All you have to do is text MembersFirstCU to 32576. You’ll then be asked to opt-in by replying YES.
Frequently Asked Questions
Q: How do I know if the text message I received is legitimate?
A: Text Message Payment Reminders should come from 32576. If a text seems suspicious or you are unsure of a number, please call us at (361) 991-6178 during regular business hours.
Q: What if I don’t want to receive PayPrompt® reminders?
A: You can opt out of our text message service by responding “STOP” or “NO” to any text message you receive from 32576.
Q: If I opt-out of receiving text messages can I still pay my loans online?
A: Yes, you will have to access the payment portal through our Web Portal or our Online/Mobile Banking. However, you will not receive any text notifications regarding payment reminders.
